Refund and Returns Policy
Easy Returns & Hassle-Free Refunds
At Shopypool, we strive to provide a smooth and customer-friendly shopping experience. Your satisfaction is our priority, and if your purchase doesn’t meet your expectations, our straightforward return and refund process is here to help.
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60-Day Return Policy
We understand that sometimes a product may not be the perfect fit. That’s why we offer a 60-day return period from the order date. If you’re not completely satisfied, you can return your item within this timeframe.
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Exchanges
Your happiness matters to us. If your purchase isn’t what you expected, reach out to us at support@Shopypool.shop, and we’ll work with you to find the best solution, including exchanges to ensure you get the right product.
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Inspection and Refund Processing
Once we receive your return, our team will conduct a thorough inspection. This process typically takes 5 to 7 business days. If the item meets our return criteria, we’ll process your refund. Please allow an additional 3 to 7 business days for the refund to reflect in your account, depending on your payment provider.
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Order Cancellations
If you need to cancel your order before it ships, we’re happy to assist. However, a 5% processing fee will be deducted from your refund to cover transaction fees.
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Return Shipping and Restocking Fees
We believe in complete transparency. Return shipping costs and restocking fees will not be deducted from your refund, ensuring you receive the full amount back.
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Product-Specific Return Policies
Some products may have specific return and refund conditions based on manufacturer policies. Please check individual product pages or contact support@Shopypool.shop for further details.
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Chargebacks
We encourage customers to contact us directly if there are any concerns with their orders. Filing a chargeback without reaching out to us may cause unnecessary complications and delays.
Note: Fraudulent chargebacks are considered theft and will be pursued legally. If you haven’t received your order or are experiencing any issues, please email support@Shopypool.shop, and we’ll assist you promptly.
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Need Assistance?
If you have any questions, feel free to contact our customer service team:
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(516) 276-6034
Company Business Address:
399 Utica Ave, Brooklyn, NY 11213, USA
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By using this site, you agree to these terms. If you do not agree, please refrain from using the site.
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